In today's society it is rare to experience truely exceptional customer service. So I felt compelled to write to you and applaud two of your employees. They both served my father and I with care, compassion and sellar efficiency when it came to choosing, ordering and executing the process through dad's doctor and medicare to ensure dad's power chair in a timely manner. You are fortunate to have such dedicated emplyees.
I'm a 4 year breast cancer survivor having undergone chemotherapy, radiation, and two surgeries for lumpectomy and partial mastectomy. Being a full-figured woman, it was very challenging for me to find undergarments that fit properly, especially post surgery. I am pleased to say that I found Komfort and Kare in Westmont, New Jersey through my hematologist/oncologist. I have been shopping at Komfort and Kare for the past four years and never have I left there without what I was looking for. Over the years, I had the pleasure of being helped by multiple people, even going to Amoena events for the special measuring sessions. Just recently, Anne at Komfort and Kare helped me obtain new bras in an assortment of styles. She was so knowledgeable that my visit was quick, easy and very rewarding. I had the dilema of obtaining a sports bra for my full-figure. I just recently started a strength training program with a Clinical Trial for Physical Activity and Lymphedema. She was able to measure me and supply me with the garments that I needed. I was also able over the years to purchase swimsuits which are very comfortable and definitely not available in deparment stores. It sounds very trivial to be able to purchase undergarments, but after going through the challenges of surgery and the special needs required after that life-altering experience, it makes all the difference in the world to be treated kindly, professionally and efficiently. I applaud all the wonderful people at Komfort and Kare as it truly does take a special person to relay the customer service that they so genuinely deliver.
Thank you very much!
Just wanted to thank you truly for all of your help during a very difficult time. Your patience and kindness were a very welcome combination and you always have a smile on your face! I am so very, very grateful!
Thank you so much for going the extra mile for me. I really appreciate the front enclosure bras! You made an otherwise difficult situation much easier to bear. It meant a lot to me.
I would like to thank you for helping me with my bras after I had my surgery. Having both breasts removed I had low self esteem! When you had taken care of me, I felt so comfortable. I feel like a new person. I had my family and children come see the new look!
You are compassionate and caring. When I wear my pin I will always think of you. I'm so happy that I found this place. My bra feels good and I can wear my tops again! I forget that I had the operation.
Thank you for your kindness! You make this a better world to live in.
Thanks for all your kindness to me for years to my mother. She always counted our store so she never had to worry. Thanks for sending the address of the Ostomy association. At least I can send her unused supplies somewhere worthy. She did have a zest for life and struggled through a lot over the years. But she was determined to overcome her illness and problems of growing older. I appreciate all your help over the years.
I really want to thank you so much for your help and personal touch that you showed us during the process of getting my mom's bed. You really went out of your way to make everything happen so quickly. Also, the suggestion of the inserts for the pull up's is a real winner.
It is so wonderful to have help from someone who understands the challenges of our situation and I appreciate your kindness and professionalism.
Your Customer Service staff was so very helpful, kind and patient! She took a great deal of time (both over the phone and in person)with me and explained what was needed in order to get a companion chair. This company and it's employees are top notch and I will only deal with you in the future.
The Medical Lift chair is paradise. It has been at least five years since I've been able to sit up without ghastly pain. Now comfort is in my living room!
You've been so considerate and easy to work with, when most the world would rather dismiss the existence of stroke or any kind of Brain Injury. You know the adage, "If you can't see it, it doesn't exist." At a glance most people would never guess I've had one major stroke let alone two.
Thank you for assisting with the chair, it has made such a difference in my life! You're the only one who could have accomplished this chair as quickly as it happened. For me yesterday was not soon enough.
The Health Fair was a great success from my viewpoint. I met many older people. I could not believe the attendance. Thanks for inviting us.
I just wanted to say "Thank You" for giving CONTACT Community Helplines a non profit space at your annual Health Fair. It was truly a terrific affair and, even though the weather was less optimum, the foot traffic was great. I had the opportunity to hand out a 'ton of information about CONTACT's programs to the attendees, and so far, have even received the name of someone who wants to be a volunteer for my Telephone Reassurance Program for senior citizens! May not seem like a successful day to you, but any day I can make more folks aware of our organization and get concrete information about a volunteer candidate, I feel it is very good day!
I hope you will allow CONTACT Community Helplines to attend next year's event!
You have quite a crew at K&K and we are lucky to know you and them.